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Policies

ATTENDANCE & GENERAL HOUSEKEEPING POLICY

The students are encouraged to attend classes regularly and participate in all the activities required during the course.Students who are absent due to illness should submit a medical certificate if the absence exceeds more than one weekly learning session. Students will also be sent written reminders or supportive emails and calls in case of repeated absence.

A minimum of 85% attendance is required for all the students; failure to comply with this without providing supporting evidence may lead to strict actions by the management.

Absence notes

Communication received from students explaining absence should be noted in the attendance register and kept for the remainder of the academic year. If there are attendance concerns about the student that may require further investigation, then these notes should be used.

Failure to attend classes and general housekeeping

It is in the student’s interests to attend all scheduled lectures on the course. BDT cannot be held responsible for information students have missed which was either given verbally in the class or in written form due to lateness or other personal problems that students may experience and as a result will not supply extra lesson time or handouts to any student who requests extra help for these reasons. It is the responsibility of the student to do extra reading and research for information that has been missed.

The following rules are to be followed whilst you are at BDT:

  • Keep the training room, kitchen and toilet facilities clean and tidy. Please pay special care and attention to the training room’s furniture and carpets.
  • Do not enter any other offices at any time
  • Only smoke in the designated areas outside of the building. No smoking inside the building or toilets as it is a fire hazard
  • Do not leave personal belongings unattended, as BDT will not be responsible for theft, loss or damage to property.
  • Please switch off all mobile phones whilst in the classroom.
  • Please always be considerate to other students whilst you are studying in class.
  • In the event of a fire line up calmly by the door with the rest of the class. Proceed calmly to the fire exit and wait in the car park at the back of the building. The tutor on the day will instruct you accordingly.
  • Please do not swing on chairs or sit on tables as this could lead to serious accidents.

    If you have any type of accident (however minor) please report it to the course tutor or Administrator and they will record it in BDT accident book.

Pregnancy During course

If a student is pregnant they should inform the management and submit relevant medical records, so that best arrangements can be put in place to enable the student to manage their studies while pregnant and help prepare for examinations in accordance with the learning contract applicable to that cohort. If the student fails to cope with the demands, they may be deferred to another intake but a deferral fee will be charged by the NEBDN. Students need to be aware that their e-RoE only stays valid for 3 years from the time of registration for the Diploma Examination and 3 consecutive scheduled exam sittings for the post qualification certificates, regardless of deferred periods. This is the rule of the NEBDN and not Buddha Dental Tree.

PLAGIARISM

“Plagiarism is the process of taking another person’s work, ideas or words and using them as if they were your own.” Any student found guilty of plagiarism will not be put forward for examination with the Examination Board or have their eRoE / RoC submitted to the NEBDN. The student will also be subject to an investigation and taken through our disciplinary procedures by management.

DATA PROTECTION POLICY

Buddha Dental tree is committed to ensuring the security of personal data held by them. This data protection policy is issued to existing staff with access to personal data at the training centre and will be given to new staff during induction. Should any staff have concerns about the security of personal data within the training centre, they should contact Gary at buddhadentaltree@yahoo.co.uk

All members of the team must comply with this policy.

Confidentialty

  1. All employment contracts and contracts for services contain a confidentiality clause, which includes a commitment to comply with the training centre confidentiality policy.
  2. Access to personal data is on a “need to know” basis only. Access to information is monitored and breaches of security will be dealt with swiftly by Gary
  3. We have procedures in place to ensure that personal data is regularly reviewed, updated, and deleted in a confidential manner when no longer required

Physical security measures

  • Records are kept in a lockable fireproof cabinet, which is not easily accessible by unauthorised person.
  • Information held on computer. Appropriate software controls are used to protect computerised records, for example the use of passwords. Passwords are only known to those who require access to the information, are changed on a regular basis and are not written down or kept near or on the computer for others to see.
  • Internet spyware and security
  • Secure document disposal (shredding)
  • Ongoing security reviews

Staff using training centre computers will undertake computer training to avoid unintentional deletion or corruption of information.

All staff at Buddha Dental Tree and students must be compliant with the ethical guidance of GDC Standards for Dental Professionals.

Buddha Dental Tree will comply to The Data protection act 1998 and General Data Protection Regulation (GDPR) about information relating to another individual.

What happens to your personal information we hold?

Buddha Dental Tree takes into consideration key principles of the new General Data Protection Regulations:

What do we use your data for? (fair, lawful, and transparent processing)

  • For processing application forms
  • Responding to enquiries during pre-contractual relations
  • For invoice processing and storage
  • For examination registration with NEBDN (National Examining Board for Dental Nurses)
  • Numeracy and Literacy assessments

We do not use your personal information for marketing purposes

How do we use your information? (Purpose limitation principle)

  • We use your information only for the specific, and legitimate purposes for which the data was collected and not for any other reason (Purpose limitation principle)
  • To register for the course and ascertain suitability
  • To register with the NEBDN
  • To assess numeracy & literacy skills

Data Minimisation:

Buddha Dental Tree only collects the necessary data needed

Accuracy:

We take all reasonable steps to ensure that personal data is accurate. You must always inform us of any relevant changes to name, address, and telephone numbers. Buddha Dental Tree will not be responsible for exam entries and certificates delivered to inaccurate addresses.

Data Retention Period

  • Records are kept in accordance with NEBDN regulations for 7 years
  • Any students who have decided to ‘opt’ out of a course has the ‘right to be forgotten’

Data security

  • We take steps to protect your personal information very seriously. We can not however, guarantee the security of any data disclosed by yourselves online. We will not be responsible for any breach in security unless it is due to our negligence or willful default Accountability
  • Buddha Dental Tree will take all reasonable steps to remain compliant with data protection.

Consent

Buddha Dental Tree will ask for your consent before processing personal information

We will gain consent in the following ways:

By signing a data protection authorisation, verbally agreeing or completing a form

YOUR RIGHTS

You have the right to ask us not to process your personal information. You must clearly indicate this by checking relevant boxes on the forms used to collect your data.

The Data Controller is:

Buddha Dental Tree

Vista Centre | 50 Salisbury Road| Hounslow | London | TW4 6JQ (Postal Correspondence Address)

Britannia House, 11 Glenthorne Road, Hammersmith, London W6 0LH (Courses Delivery Address)

Telephone: 077382 97610

Email: buddhadentaltree@yahoo.co.uk

Buddha dental Tree is registered with The Data Protection Register ICO number ZA360568


Third Parties who have access to your personal information are:

  • NEBDN – Candidate registration forms
  • Teaching staff / Internal Moderators employed by Buddha Dental Tree (Processors)

WHAT HAPPENS IF THERE HAS BEEN A BREACH OF SECURITY?

  • Any processors who have encountered a breach in security must report to the controller and the Information Commissioners Office (ICO) within 72hours
  • The breach will be described to the ICO in detail, including numbers and categories with a contact name and details
  • An assessment of likely consequences will be taken
  • Measures will be taken to mitigate or remedy the situation
  • You will be full informed of such an event

What is a personal data breach?

A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. This includes breaches that are the result of both accidental and deliberate causes. It also means that a breach is more than just about losing personal data.

EQUALITY & DIVERSITY POLICY

Our vision is for Buddha Dental Tree to be a successful, caring and welcoming Course Provider. We want to create a supportive and inclusive environment where our students can reach their full potential and care is provided, without prejudice or discrimination. We are committed to a culture where respect and understanding is fostered and the diversity of people’s backgrounds and circumstances will be positively valued. This policy will help us to achieve this vision.

Legal responsibilities

The rights of our students and our staff with regards to discrimination are protected by anti-discrimination legislation including:

  • The Equality Act 2010
  • Part-time Workers (Prevention of Less Favourable Treatment) Regulations 2000
  • Employment Rights Act 1996

By adopting this policy, we accept our responsibility to ensure that discrimination does not take place and that everyone is treated fairly and equally.

Aim

The aim of this policy is to achieve equality of care experience by removing any potential discrimination in the way that people are cared for and treated by the Course provider, including:

  • people with disabilities
  • people of different sexual orientations
  • transgendered and transsexual people
  • people of different races
  • people on the grounds of their sex
  • people of faith and of no faith
  • people in relation to their age
  • people in relation to their social class or medical condition
  • people who work part-time
  • people who are married or in a civil partnership
  • women who are pregnant, have recently given birth or are breastfeeding

Putting this policy into practice

Policy is the same as a Code of Conduct and it is how we expect everyone to behave. It applies to our dealings with each other, with students, tutors and administrators.

We aim to develop and support equality and diversity measures by:

  • providing student information regarding entry criteria to this course
  • responding positively to the diverse needs and experiences of our students
  • and through this policy, through training and by example, we wish to demonstrate that we do not tolerate discrimination by anyone participating in the course.

COMPLAINT POLICY

Buddha Dental Tree try to ensure that all participants are completely aware of the aims and objectives of their courses. However, if a student is dissatisfied with any aspect of the course they have the right to make a complaint to our complaint Manager (Gary). He can be contacted by email or you can send a letter:

Address: Gary
Buddha Dental Tree
Britannia House, 11 Glenthorne Road,
Hammersmith, London, W6 0LH

Email: buddhadentaltree@yahoo.co.uk

  • We will investigate your concerns and take appropriate action. We will listen to your complaint and if requested by you make a written record of it.
  • If a complaint is about any of the course tutors it will be referred to the person concerned, unless the complainant does not want this to happen.
  • We will offer to discuss the complaint at a time agreed with the complainant in the hope to reach a resolution. We will keep the complainant informed of all developments.
  • We will inform the complainant the estimated time that the investigation will take to be completed. This can be done by whichever of the following methods is preferred by the complainant: telephone, face to face meetings, letters or email.
  • We will endeavor to investigate speedily and efficiently as far as reasonably practicable, normally the process should take no longer than a month from beginning to end.

Records are kept of any complaint and we may take actions to improve services as a consequence of this.

Appeals

If a complaint remains unresolved or the complainant is not satisfied with the results of our procedure then the student may appeal to: National Examining Board for Dental Nurses
First Floor, Quayside Court, Chain Caul Way,
Preston PR2 2ZP
Tel: 01772 429917
Email: info@nebdn.org

Gross Misconduct will result in expulsion from the course. The course Director will reserve the right to withhold any rights to appeal.

Examples of behaviour which will give rise to expulsion for gross misconduct are:

  • Gross Misconduct will result in an instant dismissal of the course. Examples of gross misconduct are:
  • Smoking in the training centre or inside Britannia House.
  • Drugs
  • Alcohol
  • Theft
  • Verbal abuse towards the tutor, fellow students or staff at the training centre
  • Violation of Equal Opportunities policy
  • Violation of Plagiarism policy
  • Physical abuse towards the tutor, fellow students or any staff member
  • Destruction of property in training room or anywhere else in Britannia House.

Monitoring and review

We will monitor the effectiveness of this policy and the impact on all other relevant policies and practice. This review will happen when necessary and as a minimum annually.